FAQ: Crypto Custody for Nexo Users

Last updated on: 30.06.2026

Please visit Nexo’s MiCA FAQ for detailed information. For more general questions about Tangany and its services, please browse our Retail Customers Hub where you can find additional FAQs and support information. 

1. Why am I seeing Tangany in connection with my Nexo account?

Tangany is the custody partner in Nexo's EEA setup. Within this structure, Tangany holds EEA client crypto-assets in segregated, institutional-grade custody, alongside Nexo's own multi-layered infrastructure. 

2. Who is Tangany? Is it a regulated institution?

Tangany is a German digital asset custodian founded in 2018, licensed as a
Crypto-Asset Service Provider under MiCA by BaFin, Germany's federal financial supervisory authority. Tangany currently safeguards digital assets for more than 700,000 end customers and over €3 billion in assets under custody, serving more than 60 institutional clients across Europe, including banks, fintechs, and trading platforms.

3. What does Tangany actually do with my assets and are my assets safe?

We hold your crypto assets securely in custody on the blockchain on Nexo's behalf. They are kept in segregated, institutional-grade custody, meaning they are legally separated from the corporate funds of both Tangany and Nexo and protected by industry-leading security technology, including Hardware Security Modules (HSM) and Multi-Party Computation (MPC). Tangany cannot buy or sell your assets. All transfers require your approval. All account management remains through the Nexo platform. 

4. Will I still access and manage my assets through Nexo?

Yes. Your Nexo experience remains unchanged and uninterrupted. You continue to manage your account and assets, and use Nexo’s products through the Nexo platform as normal. Tangany operates in the background as the custody layer.

5. Do I need to take any action?

No action is required from you at this stage. Existing EEA clients will be gradually transitioned to Nexo's new EEA structure in phases. Nexo clients will receive direct communication when it’s time for their account transition. Nexo’s products and services remain available without interruption.

6. Where can I find more information about my Nexo account, products, and services?

For questions about your Nexo account, products, and services, please visit
Nexo's official MiCA FAQ. For questions specifically about Tangany's custody services, visit our Retail Customers Hub.